Troubleshooting
Getting started issues
Fix common first-time problems: account access, dashboard navigation, wizard drafts, and blockers before the first deployment.
These patterns show up before or during your first successful Deployment. If the failure happens during build or runtime, also read Deployment issues and Logs and debugging.
I cannot sign in or I never received email
- Confirm you are using app.dflow.sh.
- Check spam or filtered folders for verification mail.
- Try password reset or sign-in again after a few minutes (transient provider delays).
The dashboard looks empty or I cannot find Applications
- Confirm you are inside the intended Organisation (tenant). Invited users may need to accept an invite first.
- Use the navigation entry for Applications from the organisation context.
The Create New Application wizard will not finish
- Draft Applications can be continued with Continue setup. If the UI blocks a step, read the inline message first (often compute or permissions).
- Compute step: you need an eligible Worker Node (purchase or select a dFlow node). See Getting Started and Compute and worker node issues.
- Services step: activation is required to leave draft for active. If adding a Service fails, see Create a service under Services and Deployment issues.
Task guide: Create an application.
I am blocked before any deploy (Git, template, or database)
- Git-backed app: Deploy an app and Integrations under Integrations.
- Docker image: Deploy a Docker image.
- Database: Deploy a database.
- Template: Deploy a template.
Related
Troubleshooting overview
Start here for symptoms, logs, domains, env vars, compute, integrations, and billing. Task-oriented fixes with links back to guides.
Deployment issues
Resolve failed builds, stuck deploys, unhealthy services, rollbacks, and database provisioning failures using logs and task guides.