Payment methods

dFlow Cloud stores payment methods in Stripe. Cards is the supported place to attach cards and keep a default method for automatic charges. Billing names the card that will be charged on the next invoice.

PrerequisitesCopy Anchor Link

• Access to app.dflow.sh for the correct Organisation.
• Permission to manage billing (see Organisations and tenants under Core Concepts in the sidebar).
• If you are new to cloud billing, read Payment methods under Billing and Account in the sidebar first.

Open payment methodsCopy Anchor Link

1. Sign in at app.dflow.sh.
2. Select your Organisation workspace.
3. In the sidebar under Profile, choose Cards.

Path pattern: /{organisation}/account/cards.

Add a cardCopy Anchor Link

1. On Cards, choose Add card (the UI opens Stripe Elements in a dialog).
2. Enter card details and billing information as requested.
3. Submit and wait for confirmation. The new card should appear in the list.

Set or rotate the default methodCopy Anchor Link

Use the default indicator or action on the card row so automatic subscription charges use the intended instrument. After replacing an expired card, set the new card as default and remove obsolete methods if the UI allows.

Wallet balanceCopy Anchor Link

Wallet balance (Stripe customer balance) appears in the header wallet control. Top-ups or promotional credits may increase it depending on product and campaign configuration. Wallet can participate in failed payment recovery when the product applies it (Failed payments).

Legacy profile URLCopy Anchor Link

/{organisation}/account/cards is Cards. If a bookmark still points at https://dflow.sh/profile/cards, sign in and confirm you land on Cards before relying on it.

Expected outcomeCopy Anchor Link

• At least one valid payment method on file for paid plans.
• Default method set for renewals and proration invoices.
• Invoices show successful charges after the next billing event.

RelatedCopy Anchor Link

• Payment setup
• Failed payments
• Billing issues